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Help Center

  • Ptengine | Insight
  • Ptengine | Experience
  • Log in

Getting started

  • How to install the Ptengine tracking code
  • Install tracking code – Google Tag Manager
  • Install tracking code – WordPress

How-to videos

  • Video Tutorial – Set up Conversions
  • Video Tutorial – Event tracking
  • Video Tutorial – Heatmaps
  • Video Tutorial – Data center
  • Video Tutorial – User segmentation

Account set up

  • Account information
  • Change payment type
  • How to delete my account
  • Stop automatic renewal of your payment
  • What happens when hitting PV limit
  • Supported payment methods
  • Setting Up the Ptengine Tracking Code for Shopify

Data center

  • Data center introduction
  • Data center toolbar explanation
  • Filter & segmentation

Events

  • Event tracking
  • Visual event setting
  • Manually event tracking
  • Video Tutorial – Event tracking
  • Visualized event set up but no data flowing in

Conversions

  • What are conversions?
  • Regular CV/Negative CV
  • Funnel setting
  • Conversion setting
  • Conversions are not tracked correctly
  • Video Tutorial – Set up Conversions

Heatmaps

  • Heatmap-Overview
  • Click Heatmap
  • Attention Heatmap
  • Page Analysis
  • Scroll Reach Rate
  • Heatmap comparison
  • Share your Heatmap
  • Historical Heatmap
  • How to simulate a mobile browser to view mobile heatmaps in web view
  • Video Tutorial – Heatmaps
  • Chrome extension – Ptengine Assistant

Project

  • Project setting
  • IP exclusion
  • URL combination
  • Event setting
  • Page group setting
  • Conversion setting
  • UA exclusion
  • Cross-domain tracking
  • How to use Optimizely X with Ptengine

Dev. docs

  • API Docs

FAQ

  • Cross domain tracking
  • Glossary
  • URL setting rule
  • Advertising Identification Methods
  • How to Track Non-Standard UTM Ads
  • Confirming Tracking Code Deployment
  • Tracking code correctly deployed but no data in
  • Impact of Tracking Code on Page Load Speed
  • Difference Between Conversions and Goals
  • Visualized event set up but no data flowing in
  • Why Session Data is Different from Event Data
  • Conversions and Page Groups Set Up, but Data Not Flowing In Correctly
  • Experience data anomalies
  • How Ptengine Collects and Protects Your Data

Release notes

  • 2021-04-13 New Campaign Reports & UA exclude feature have been implemented

Getting started

  • Project creation
  • User identification
  • Users and permissions

User groups

  • User group introduction
  • Creating a user group
  • How to use user group reports

Experience campaigns

  • What is Personalization?
Campaign creating
  • Anti-Flicker settings for page editing and A/B testing
  • Create a Popup or Sticky Bar
  • Page Inline Editing
  • Create a Form
  • Create your first A/B-test
  • Video Tutorial – User segmentation
  • Tips of rearrange function
  • HTML Editing Guide
  • Create a redirecting test
  • Smart Traffic Allocation: Powered by Bandit Algorithm
Campaign reports
  • Campaign Report
  • Understanding A/B Testing Report

Goals

  • Goal introduction
  • Difference Between Conversions and Goals

Data settings

  • Data Settings

FAQ

  • Anti-Flicker settings for page editing and A/B testing
  • Difference Between Conversions and Goals
Starting Guide
  • Install Ptengine Script by Google Tag Manager
  • Cross-domain Settings
  • Tag Setting Question
Campaigns
  • How to analyze the A/B-test results
  • Check campaign heatmap
  • Add anchor link
  • Clarification on “AND” VS “OR”
  • Experience preview with real conditions
User groups
  • Matching rules
  • Filtering conditions in user group
10312F17-05C1-4C71-8ED4-CD88F0AD4C4E Created with sketchtool.

Getting started

  • How to install the Ptengine tracking code
  • Install tracking code – Google Tag Manager
  • Install tracking code – WordPress

How-to videos

  • Video Tutorial – Set up Conversions
  • Video Tutorial – Event tracking
  • Video Tutorial – Heatmaps
  • Video Tutorial – Data center
  • Video Tutorial – User segmentation

Account set up

  • Account information
  • Change payment type
  • How to delete my account
  • Stop automatic renewal of your payment
  • What happens when hitting PV limit
  • Supported payment methods
  • Setting Up the Ptengine Tracking Code for Shopify

Data center

  • Data center introduction
  • Data center toolbar explanation
  • Filter & segmentation

Events

  • Event tracking
  • Visual event setting
  • Manually event tracking
  • Video Tutorial – Event tracking
  • Visualized event set up but no data flowing in

Conversions

  • What are conversions?
  • Regular CV/Negative CV
  • Funnel setting
  • Conversion setting
  • Conversions are not tracked correctly
  • Video Tutorial – Set up Conversions

Heatmaps

  • Heatmap-Overview
  • Click Heatmap
  • Attention Heatmap
  • Page Analysis
  • Scroll Reach Rate
  • Heatmap comparison
  • Share your Heatmap
  • Historical Heatmap
  • How to simulate a mobile browser to view mobile heatmaps in web view
  • Video Tutorial – Heatmaps
  • Chrome extension – Ptengine Assistant

Project

  • Project setting
  • IP exclusion
  • URL combination
  • Event setting
  • Page group setting
  • Conversion setting
  • UA exclusion
  • Cross-domain tracking
  • How to use Optimizely X with Ptengine

Dev. docs

  • API Docs

FAQ

  • Cross domain tracking
  • Glossary
  • URL setting rule
  • Advertising Identification Methods
  • How to Track Non-Standard UTM Ads
  • Confirming Tracking Code Deployment
  • Tracking code correctly deployed but no data in
  • Impact of Tracking Code on Page Load Speed
  • Difference Between Conversions and Goals
  • Visualized event set up but no data flowing in
  • Why Session Data is Different from Event Data
  • Conversions and Page Groups Set Up, but Data Not Flowing In Correctly
  • Experience data anomalies
  • How Ptengine Collects and Protects Your Data

Release notes

  • 2021-04-13 New Campaign Reports & UA exclude feature have been implemented

Getting started

  • Project creation
  • User identification
  • Users and permissions

User groups

  • User group introduction
  • Creating a user group
  • How to use user group reports

Experience campaigns

  • What is Personalization?
Campaign creating
  • Anti-Flicker settings for page editing and A/B testing
  • Create a Popup or Sticky Bar
  • Page Inline Editing
  • Create a Form
  • Create your first A/B-test
  • Video Tutorial – User segmentation
  • Tips of rearrange function
  • HTML Editing Guide
  • Create a redirecting test
  • Smart Traffic Allocation: Powered by Bandit Algorithm
Campaign reports
  • Campaign Report
  • Understanding A/B Testing Report

Goals

  • Goal introduction
  • Difference Between Conversions and Goals

Data settings

  • Data Settings

FAQ

  • Anti-Flicker settings for page editing and A/B testing
  • Difference Between Conversions and Goals
Starting Guide
  • Install Ptengine Script by Google Tag Manager
  • Cross-domain Settings
  • Tag Setting Question
Campaigns
  • How to analyze the A/B-test results
  • Check campaign heatmap
  • Add anchor link
  • Clarification on “AND” VS “OR”
  • Experience preview with real conditions
User groups
  • Matching rules
  • Filtering conditions in user group
  • Home
  • Docs
  • Dev. docs

Dev. docs

  • API Docs

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